City of Guelph

Guelph Water Wagon Promotional Lead - Water Services- Summer 2018

2 weeks ago(1/2/2018 10:00 AM)
Job ID
# Positions
Job Type
Summer Positions
Job Industry
Government and Public Sector
Career Level
Entry Level, Student

Job Description

The City of Guelph is a vibrant community with over 130,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto. Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life - all good reasons to consider a career in this beautiful city.

Throughout the summer, the Guelph Water Wagon is proud to play an important part of large, outdoor community events and festivals. The Program Assistant is someone who enjoys a lot of variety in their work and connecting with people. They bring enthusiasm while engaging in conversation with the public to promote Guelph’s tap water, encourage water conservation and answer any questions about Guelph Water Services while attending a diversity of events and festivals.


  • Assist in the delivery of the Guelph Water Wagon Program, liaising with event coordinators and internal departments to coordinate the schedule of events, service requirements and appropriate contracts for various public outdoor events.
  • Liaise with event organizers and internal stakeholders to ensure appropriate siting and servicing for the Water Wagon at events.
  • Provide prompt, courteous and professional customer correspondence through email, telephone and/or in person.


  • Provide professional front-line customer service and staffing at outdoor community events with the Water Wagon, representing the City of Guelph and promoting Guelph’s tap water with positivity and enthusiasm.
  • Conduct water samples to ensure compliance with drinking water quality standards, maintain the cleanliness of the Water Wagon, track water usage and complete appropriate documentation throughout events and as necessary.


  • Document and report operational issues with the Water Wagon to maintenance staff.
  • Train community event volunteers on the Guelph Water Wagon requirements.


  • Monitor program participation, including measurable impact of educational and outreach approaches, adapting and recommending program improvement as required.
  • Contribute to the development of promotional materials and programs and conduct industry research to support the City’s tap water promotion programming. This could include, for example, developing children’s activities or social media efforts and writing and editing of internal and external publications, brochures, newsletters, advertisements and project plans.
  • Maintaining dialogue on program and work plan completion with Water Conservation Program Coordinator and others as required.
  • Other duties as assigned.




  • Must have a thorough understanding of municipal water systems, including groundwater systems and drinking water treatment, normally obtained through a post-secondary education in Environmental Studies, Resource Management, Physical Geography/Geology, Environmental Engineering Technology or related field.
  • Experience working at a municipal water system would be an asset.
  • Knowledge of municipal best practices in public outreach and engagement would be an asset.
  • Experience conducting water tests, such as chlorine residuals, would be an asset.
  • Must have strong communications skills, both written and verbal, using professional, clear and precise language, tailoring messaging to audience.
  • Excellent organizational skills, including the ability to multi-task and adapt to changing priorities.
  • Strong interpersonal, public engagement and customer services skills are required to effectively work with staff, clients, and members of the public.
  • Experience overseeing and/or training volunteers would be an asset.
  • Ability to work independently and in a team environment.
  • Competency with Microsoft Office suite - Word, Excel, PowerPoint, Access - and an interest and knowledge of social media and internet marketing.
  • Familiarity with small hand tools and working around truck and trailers would be an asset.
  • Valid G-class driver’s license with a good driving record and a minimum of 2 years driving experience.
  • Must be available to work evenings and weekends at outdoor community events, as required.      


Important Note:

The successful candidate will be required to provide a current driver’s abstract prior to their start date to confirm they have a valid driver’s license held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.

The successful candidate will be responsible for providing, at own expense, approved CSA “green patch” safety footwear. A Police Vulnerable Sector Check must be supplied prior to the successful candidates start date. Valid CPR and First Aid is required prior to start date.




$15.35 to $17.69 depending on education level and work experience



Work Location:

City of Guelph - Water Services Department, 29 Waterworks Place, Guelph.


Hours of Work:

35 hours per week Sunday to Saturday from April to the end of August. The work week will be adjusted to accommodate evening and weekend events.


Work Duration:

35 hours per week starting April/May 2018 for approximately 4 months


How to Apply:

Applications must be received online by January 31, 2018. To apply for this position, please click on the “Apply For This Position” icon.


In order to be considered for this position you must complete all of the steps when creating your profile. This will include a short online screening questionnaire specific to this position as part of the application process. You will also need to attach both your cover letter and resume saved as one document (PDF format preferred). If you have already created a profile, you may simply login to begin your application.


The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

The City of Guelph is an equal opportunity employer.


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