When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

We are seeking a dedicated and detail-oriented Business Analyst to join our Finance department on a temporary, full-time basis for up to two years. Reporting to the Supervisor, Corporate Revenue, the successful candidate will play a crucial role in the development and implementation of corporate payment standards. This role involves developing processes and standards, as well as defining the organizational direction related to payments. The Business Analyst will collaborate with various departments across the City to deliver key project components, including business requirements, stakeholder needs assessments, solution requirements, and integration plans.

Key duties and responsibilities

• Participate in the investigative phase of the project to define departmental and organizational needs, define user stories and develop business requirement documents.
• Work with stakeholders across the organization to map current payment processes.
• Research best practices and assist in the definition of an ideal future state relating to payment processing.
• Aid in the development of a corporate payment strategy to guide implementation toward the future state.
• Translate business needs into technology solution requirements.
• Develop a statement of work to facilitate solution alignment with fit for purpose architecture.
• Assist in preparation of documentation for procurement activities.
• Evaluate business solutions based on ability to satisfy, at a minimum, business requirements, consistency with architectural guidelines, and conformity to security standards.
• Contribute to ongoing continuous improvement initiatives related to all forms of payment across all departments.
• Prioritize implementation of continuous improvement initiatives based on risk mitigation, strategic importance, and overall impact to the organization.
• Work with multiple stakeholders to assess the impact of proposed solutions and facilitate deployment to minimize disruption to services.
• Maintain a consistent focus on a customer-centric approach in all activities.
• Coordinate with Information Technology to ensure application of IT standards, frameworks and requirements in solution procurement process.

Qualifications and requirements

• Completion of a degree or diploma in Business Administration, Information Technology, or a related discipline.
• Considerable experience working with enterprise applications, gathering and defining requirements, preparing statements of work and implementing solutions to improve efficiency and/or service levels.
• Experience performing duties related to business systems analysis, including data management, and business reporting.
• Experience in the implementation and/or optimization of corporate payment platforms.
• Experience leading digital transformation in a complex organization.
• Excellent interpersonal, collaborative and organizational skills with the ability to manage multiple tasks and priorities to meet deadlines.
• Ability to exercise discretion, good judgement, diplomacy and confidentiality.
• Excellent communication skills, both written and oral. Ability to translate complex concepts into something actionable across a broad spectrum of stakeholders.
• Certification with the IIBA (ECBA, CCBA, or CBAP) is an asset.
• Candidates with equivalent combinations of education and experience may be considered.

Hours of work
35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m. This position is eligible for hybrid and flexible work arrangement options (as per current corporate policy).

Pay/Salary
Non-Union Grade 5: $46.10-$57.65 per hour

 
How to apply
Qualified applicants are invited to apply using our online application system by July 2, 2025. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.