Service Area: Public Services
Department: Guelph-Wellington Paramedic Service
Work Location: Guelph Wellington Paramedic Service, 160 Claire Road W
Work Mode: In Person
Job Type and Duration: Permanent, Full Time Vacancy
Position Availability: 1 existing vacant position(s)
Salary Range: $116,578.42- $145,723.03 per year
Affiliation: Non-Union
Posting Period: April 21, 2026 to April 28, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of full-time Commander (Community Paramedicine), with the Guelph Wellington Paramedic Service. Reporting to the Paramedic Service Chief/Deputy Chiefs, the Commander is responsible for oversight and support of the Superintendents and indirect supervision of the paramedics in the delivery of patient care and reporting consistent with the Ambulance Act and related legislation. The Commander motivates, provides leadership, and mentors assigned Superintendents, ensuring effective teamwork, high standards of work quality, organizational performance, and continuous learning. This role is required to ensure Superintendents and Paramedics comply with organizational policies and procedures and all applicable legislation, regulations, standards, protocols, and practices. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

• Working towards organizational goals, and directing all assigned personnel, work within Paramedic Service administration to ensure service standards are maintained per the Ambulance Act, pertinent legislation, Municipal Acts, and Employment Standards.
• Provide direct oversight to the Guelph Wellington Paramedic Service Community Paramedic Program.
• Provide program leadership in alignment with applicable legislation, standards, and best practices for community paramedicine, including quality assurance, performance measurement, and data-informed decision-making.
• Manage and report on annual budgets and provide data and performance reporting to appropriate stakeholders.
• Liaise with community partners, healthcare providers, and system stakeholders to optimize patient outcomes and maximize program effectiveness.
• Work towards organizational goals while directing assigned personnel to ensure service standards are maintained in accordance with the Ambulance Act, relevant legislation, Municipal Acts, and Employment Standards.
• Ensure that employees work safely and in compliance with the relevant statutes and regulations.
• Participate in the review and development of the organizational structure, priorities, strategic and financial plans as well as goals and objectives.
• Oversee, develop, and update policies & procedures and internal guidelines as required.
• Work co-operatively with staff of the Central Ambulance Communication Centre (CACC), Ministry of Health (MoH) and Long-Term Care, local hospitals, base hospital, local fire and police departments and other related agencies.
• Participate in Municipal Emergency Control Groups and represents the service on other committees as required.
• May serve as incident commander during major public events and/or emergency situations.
• Provide support to the paramedic service certification process, peer support and engagement activities.
• Provide on-call support to on-duty Superintendents staff.
• Fills in for the Paramedic Service Deputy Chiefs/Chief, when necessary, on duty, and on call and performs related work as required.
• Performs other related duties as assigned.

Qualifications and requirements

• Considerable knowledge and experience related to the duties listed above, normally acquired through the completion of a related post-secondary program and progressive skill and experience at an intermediate to senior level within Paramedic Service operations and administration. Candidates with an equivalent combination of education and experience may be considered.
• Considerable knowledge and experience related to paramedic service operations, with demonstrated leadership at an intermediate to senior level, including community paramedicine and program development.
• Demonstrated experience in program oversight, including budgeting, performance measurement, and evaluation.
• Excellent understanding of applicable legislation and standards governing paramedic services in Ontario.
• Proven leadership, communication, and relationship-building skills with the ability to engage internal and external stakeholders.
• Experience working in both unionized and non-unionized environments is preferred
• Strong leadership skills with the ability to delegate responsibilities, organize objectives, and evaluate subordinates’ effectiveness.
• Must be qualified to work as a paramedic and meet all requirements of the Ambulance Act of Ontario. Must be able to obtain the necessary Base Hospital certification within a period specified by the employer.
• Working knowledge of all applicable acts, regulations, and standards regarding Emergency Health Services in Ontario including Ambulance Act, Highway Traffic Act, Coroners Act, Personal Health Information Protection Act/Health Information Protection Act.
• Training and/or experience with Multi Casual Incidents (MCI) would be an asset.
• Intermediate computer skills with MS Office, iMedic, Electronic PCR’s, Automatic Vehicle locator, and CHRIS, Hypercare.
• Must possess a valid Class F license with a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.

Hours of work
42 hours per week. Shifts and rotational on-call is a requirement of this position including holidays and weekends. May be required to stand duty and respond during off duty periods.

How to apply
Click "Apply Now" on the top right hand side of your screen by April 28, 2026.

Hiring Process Transparency
The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.

Commitment to Diversity & Accessibility
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.