Service Area: Infrastructure, Development, and Environment
Department: Planning and Building Services
Work Location: City Hall, 1 Carden Street
Work Mode: In Person
Job Type and Duration: Permanent, Full Time Vacancy
Position Availability: 1existing vacant position(s)
Salary Range: $30.69 - $37.67per hour
Affiliation: CUPE Local 973
Posting Period: April 21, 2026 to May 5, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of Planning Clerk within the Planning division. The successful candidate will provide administrative and clerical support for the Planning division with a focus on quality customer service and continuous improvement processes. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

• Provide excellent and timely customer service to both internal and external customers via telephone, email, website and in-person.
• Perform clerical work, including creation and maintenance of data bases and filing systems; word processing and inputting of data; organizing internal and external meetings (both virtual and in-person), and filing.
• Proof and format documents to maintain a high level of quality control and meet AODA requirements.
• Conduct research to support Planning projects and functions with a focus on Development applications.
• Track and document Official Plan Amendments and Zoning by-laws amendments.
• Intake and administration of applications and fees
• Assist in the consolidation of planning comments on site plans and circulation to applicants
• Assist with the preparation of documents, exhibits and other materials for Ontario Land Tribunal hearings and other relevant legal tribunals.
• Prepare and record meeting agendas and minutes.
• Provide assistance to staff liaisons to Advisory Committees, Development review committee and Site Plan review committee including meeting coordination and support.
• Support statutory and non-statutory community engagement and consultation activities, including securing venues; setting up and coordinating virtual meetings, issuing invitations, notices and mail circulations, managing registration and mailing lists, set up, minute taking, assisting in the preparation/distribution of communications materials.
• Provide first response to general inquiries regarding Planning.
• Maintain and post materials to the City’s website for policy projects and engagement events.
• Perform other related duties as assigned.

Qualifications and requirements

• Experience related to the duties listed above, normally acquired through a grade 12 diploma plus additional post-secondary education (6 to 12 months) and 1-2 years of planning experience performing relevant clerical support and assisting customers and staff with Official Plan, land use policy or similar complex legislation or policies, and development application inquiries, preferably in a municipal environment. Candidates with an equivalent combination of education and experience may be considered. Preference will be given to candidates with post-secondary education in Planning, Architecture or Environmental Studies.
• Knowledge of Planning Act and legislation and regulations and policy planning and processes would be an asset.
• Advanced skills with Microsoft Office (Word, Excel, Power Point and Outlook) and relevant database systems including AODA formatting requirements
• A team player with excellent interpersonal skills and the ability to work well with City staff and the public.
• Excellent customer service skills with sound judgment and decision-making skills.
• Excellent communications skills with the ability to communicate with all levels of staff, internal and external contacts, stakeholders and the general public.
• Ability to meet deadlines and maintain quality control and a high level of accuracy while under pressure.
• Ability to format and post documents and information on a web site.
• Experience with WAM, JDE, AMANDA and GIS On-point would be an asset.
• Knowledge of the Occupational Health & Safety Act.

Hours of work
Monday – Friday, 35 hours per week between the hours of 8:00 a.m. and 4:30 p.m.

How to apply
Qualified applicants are invited to apply using our online application system by May 5, 2026. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

Hiring Process Transparency
The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.

Commitment to Diversity & Accessibility
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.